I just spent nearly thirty minutes carefully crafting an answer to someone who had contacted my through my website. I did some research, thought long and hard about my response, and wrote it as well as I could.

I hit send, and then went on to the next e-mail in my inbox.

I heard the “ping” of new mail. It was a “Mail Delivery System: Delivery Status Notification” message, telling me that “delivery to the following recipients failed permanently.”

And I’m frustrated. Some poor person isn’t going to receive my beautiful answer to her question. She’s going to think I didn’t care enough to respond. She’s going to think I’m some unfeeling, cyber-guru who’s too busy to answer a sincere question.

And I’m not. But I can’t respond if the e-mail address isn’t right. So please, please, please, check your e-mail address when you enter it. If it’s correct, I will answer you. If it’s wrong, I will have anwered you anyway–it’s just that you won’t know.

Tags: coaching, e-mail

This entry was posted on Friday, February 1st, 2008 at 5:47 pm and is filed under Life Coaching. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.